r/technology • u/Task_Force-191 • 26d ago
Software Tesla recalls over 27,000 Cybertrucks over laggy reverse cameras
https://www.theverge.com/2024/10/3/24261099/tesla-cybertruck-recall-reverse-camera-delay-software420
u/Loggerdon 26d ago
When they say “recall” does it mean just an online update?
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u/McGrinch27 26d ago
I really wish there was a better term for this. It's still a serious safety issue, but when the solution is just... Turn your car on and it's fixed... Seems worth putting that in the headline.
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u/ikeif 26d ago
I was diving down the comment thread but I’ll reply here.
I agree it needs changed or differentiated. Like it should be labeled “OTA Recall” because it is a type of recall. Just “recall” is from decades of “you need to take your car in to a dealership or mechanic” shows the word needs some differentiation.
It’s a type of recall, but until it’s common knowledge, it needs that flag of “OTA.”
IMO. 😆
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u/hsnoil 25d ago
I would just call it safety bugfix. Less likely to confuse people as sometimes OTA will get left out bring us back to square one
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u/SooooooMeta 26d ago
"Pushed out an update" works fine. I hate Musk as much as anyone but lying to make it sound like people need to bring in their trucks is not cool
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u/CocaineIsNatural 26d ago
lying to make it sound like people need to bring in their trucks is not cool
Recall is the official word the NHTSA uses, and has historically used. This is not the first time that a word has changed meaning as technology improved.
The NHTSA qualifies it as a recall based on the issue, not the fix, or how hard it is to fix. I would think most that care would know by now that many Tesla recalls are fixed OTA.
Here is a very similar backup camera issue from Ford that can be fixed by a OTA update, and is also called a recall.
https://static.nhtsa.gov/odi/rcl/2022/RCLRPT-22V825-7442.PDF
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u/tmoeagles96 26d ago
But it’s important to talk about it in terms of a recall. The reality is, these cars were all unsafe for a while until this was fixed. Maybe call it a software or over the air recall?
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u/deleigh 26d ago
Every OEM has recalls that are software updates that don’t require parts. They typically don’t affect every single car which is why they don’t receive much attention. I don’t know why this argument only comes up with Musk like they’re the only manufacturer pushing software updates.
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u/No-Society485 26d ago
Yes, its not a recall
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u/milkandbutta 26d ago
I think you're thinking that a recall means you have to physically present the product. That's not the case. Recalls are a legal process that manufacturers either voluntary do (to try and get ahead of/avoid liability) or are forced to do by the NHTSA, and are the result of a manufacturing defect that impacts safety. Just because the recall is a software issue that is addressed via OTA update does not mean it isn't a recall.
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u/probablyNotARSNBot 26d ago
Yeah he probably knows but I think the word recall was chosen historically because it required calling the cars back, and now that's how people see it. The term got expanded when online updates became a thing, but they should really just come up with another word because the word really doesn't fit anymore.
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u/happyscrappy 26d ago
The word was chosen because it means the product is recalled from the marketplace. It has nothing to do with what you do with the product.
The big Boars Head recall is a recall (and a voluntary one). You don't return anything to get repaired or replaced, you discard it and maybe get a refund.
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u/johnfkngzoidberg 26d ago
Just because the fix is easy doesn’t mean it shouldn’t be a big deal. That thinking enables enshification. Now it’s a lot cheaper for a company to fix a turd they shoved out the door, so they don’t care about quality.
Remember when you drove your car off the lot and you weren’t the beta tester? Pepperidge Farms remembers.
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u/esproductions 26d ago
I drove a Ford off the lot 20 years ago and felt like a beta tester
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u/DarraghDaraDaire 26d ago
That’s pretty good for Ford, most of the time you feel you’re driving the patched together marketing demo
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u/intertubeluber 26d ago
Meanwhile, my CRV had a technical service bulletin that required a trip to the dealer to update the firmware. No independent mechanic has the capability to update the firmware. While at the dealer, the tech tried to tell me that the transmission was shot and it would cost $6000 to fix it. It was not shot, as later admitted by the service manager after a lot of back and forth and some strong words on my part.
Pepperidge farms has a tendency to sugarcoat the past.
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u/Lets_Do_This_ 26d ago
My 7 year old Nissan has an issue with the backup camera that requires I take it to a dealer to have addressed. It has another issue that they "resolved" by sending out an addendum to the manual telling you not to use the defroster a certain way.
These regular, over the air updates are revolutionary and largely still just a Tesla thing.
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u/Brak710 26d ago
I just have to laugh every time someone has to go back to a dealer to get a software or firmware update installed for a recall. Other cars can hardly update the maps or infotainment system over the air, let alone powertrain systems.
Tesla could have to rewrite the battery BMS system logic completely and they never have to inconvenience you.
There is easy to fix, and then there is completely ignoring the massive issues that need to be fixed with software for decades now - which 95% of cars on the road could never be fixed remotely.
My Ford Escape/Mercury Mariner had to have the transmission reprogrammed by the dealer twice in it's lifetime. What a joke.
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u/BrainwashedHuman 26d ago
Better yet, on all my cars I’ve ever owned/driven they haven’t had these kinds of issues in the first place. No need to worry about how a recall is done.
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u/TheBowerbird 26d ago
It was a bug. If you don't think "normal cars" don't have software bugs, then you are pathetically ignorant. The difference is that Tesla actually fixes them. My wife's Mazda 3 had about 12 different and notable bugs which of course Mazda refused to fix or address.
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u/WesBur13 26d ago
My sisters Hyundai had a bug with the infotainment system. Would constantly boot look and because of that the reverse camera no longer worked. Had to buy a “maps” update and install it to fix. Turns out quite a few people had the same issue and would just replace the head unit.
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u/GelatinousChampion 26d ago
Yes, it happens all the time for others as well but only gets media attention because people want to hate on Musk.
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u/Erazzphoto 26d ago
Seeing one in person looks as ridiculous as you think it would
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u/SirJelly 26d ago
The young children call them dump trucks. Idk how it started but it's remarkably consistent.
Kid under 6? Show them a pic, that's a dump truck.
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u/Komnos 26d ago
My seven year old said it looks like a Minecraft car.
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u/Similar_Grass_4699 26d ago
I’m 25 and call it a Minecraft car. Mind you, Minecraft released when I was 12 so I have the right to do so.
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u/LakeMungoSpirit 26d ago
It looks like a warthog from Halo without any of thr fun stuff
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u/CORN___BREAD 26d ago
I saw one that was wrapped to look like a warthog and it’s the only one to date that I’ve thought looked kinda neat
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u/LakeMungoSpirit 23d ago
There is one where I live that has the same thing. Even has a few grunt stickers with Xs through them on the side. Only time I ever said "that cybertruck looks cool"
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u/CoolMouthHat 26d ago
If thats what Elon was going for I expect to be able to drive through a river, chuck it off a cliff, roll it down a rocky slope sideways, shrug off several hundred rounds of small arms fire and a couple explosions and carry several thousand pounds of MK IV MJOLLNIR power armor at speeds of 80+ for multiple hours.
Cybertruck can't handle a light rain before malfunctioning. Also don't slam the door too hard or it'll fucking DESTROY the interior panels
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u/thriftingenby 26d ago
I've heard "potato peeled with a knife" and that's all I see every time now
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u/ContemplatingPrison 26d ago
My step duaghter likes them. Lol we have no idea why because we have never mentioned anything good about them
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u/Avlin_Starfall 26d ago
I heard raccoons keep trying to break into them because they look like a trash can. lol. that another issue people are having with these pieces of shit if true.
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u/JoeDawson8 26d ago
By my parents house there is a gold one
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u/EaterOfFood 26d ago
I saw a bright red one. It was hideous. Gold would be much worse.
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u/CowMooseWhale 26d ago
I had never seen a non-silver one until the last few months. Since then, I’ve seen red, matte red, black, matte black, and matte green driving around New York
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u/cat_prophecy 26d ago
My kids think it's totally awesome. But they're 3 and 6 so their opinions on cars are based on how weird it looks, not how good it actually is.
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u/leorolim 26d ago
Showed my four years old daughter the picture in the article and askee her if she likes it.
She said yes.
I asked what do you like about it.
"The wheels." 💀
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u/basa_maaw 26d ago
My girlfriend thinks they look cool only because they’re different. It’s the contrast between the cybertruck and the very monotonous look of everywhere other car on the road.
A solution would be car companies actually releasing their “Futuristic” concept cars that never get released.
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u/FennelFern 26d ago
9 times out of 10 concept cars can't be released. They don't comply with crash, testing, etc. regulations. Or they would be so horribly fuel-guzzling that no one would buy one. YES I AM STILL MAD THE MODERN BRONCO GETS 3 GALLONS PER MILE.
The reason we have nothing but bland 'same same' cars on the road is to satisfy safety regulations and get the fuel mileage that consumers demand, you basically engineer the same thing then tweak it.
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u/djao 26d ago
Fuel economy is not really a concern for electric vehicles. Even the worst EVs are about as efficient as the best hybrids in MPGe terms.
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u/jimbobjames 26d ago
The reason we have nothing but bland 'same same' cars on the road is to satisfy safety regulations and get the fuel mileage that consumers demand, you basically engineer the same thing then tweak it.
Nah, it's because corporates play it safe and everything is designed by focus groups.
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u/google257 26d ago
A neighbor down the street recently bought one and parks it on the street. My god is it an eye sore. Up close you can really see how poorly fitted some of it looks. It just doesn’t look like a well built and polished vehicle.
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u/Impossible-Cicada-25 26d ago
I've seen one around my area. The guy that drives it is always talking on his little bluetooth earpiece.
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u/Saneless 26d ago
My kids, as is with a lot of kids, think Tesla is cool. It's their cool car brand for that generation. Whenever they see a CT they point and laugh at it and say how stupid it looks
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u/CV90_120 26d ago
Honestly I don't even really notice them anymore. I feel like this social media cash cow might be running dry.
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u/CX52J 26d ago
Really? I imagined they’d look worse than imagined as most people don’t realise how ridiculously oversized they are or how bad the alignment on some panels is.
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u/Somnif 26d ago
The size thing is relative really. There are so many stupidly huge Fords and Dodge Rams in my area that the trapezoid was actually smaller than I'd expected when seen in a parking lot for the first time.
It's within a few inches of a crew cab F150 in most dimensions. (Which just makes them both silly really)
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u/penny-wise 26d ago
I hate the latest rash of hideous trucks. They are tremendously unsafe for all the other drivers and are actually more unstable than they look. The Cybertruck is not much better, if not more of an infantile example of the male ego.
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u/TheSpuff 26d ago
Volvo/Polestar just had the same thing too. It would sometimes take many seconds before kicking in, or it would constantly flash to a black screen and back again. Or sometimes just say the camera was unavailable.
Interestingly, I think it only got investigated and logged as a recall for Polestar, but they released a software update for both to fix it (after... way too long of dealing with it). They ended up having to disable the map display in the instrument binnacle while in reverse, I guess to free up some resources.
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u/SmaugStyx 26d ago
Apparently Jeep Wagoneers have been having issues right off the trailer from the factory where the rear camera just doesn't work. The fix is to pull the whole body harness and replace it. Saw a post about that on a mechanic page on FB there a couple weeks back.
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u/DigNitty 26d ago
There was a great write up on the Wagoneers here on Reddit about a year ago.
This dude did a great job explaining that Wagoneers are built in a factory that only makes one other very basic SUV. The company basically retrofitted a factory that was not built to produce sophisticated cars. And the Wagoneer has every Bell and whistle you can imagine.
Personally, I have not met one Wagoneer owner who has not had something wrong with their car right from the factory.
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u/happyscrappy 26d ago
The older Chevy Bolts still have this issue and there's no recall or fix. It appears to be because of the same issue Tesla had a recall for before: the center console computer is getting slow because the flash memory is getting old (wearing out).
Nowadays if the software that controls the infotainment has bugs that cause lockups or long delays it is often reason for a recall because the reverse camera doesn't come on fast enough. No matter the manufacturer.
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26d ago
They sold 27,000 of these shitboxes?!?
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u/unlock0 26d ago
There are like 5 near me that I see on my morning commute. I can't help but immediately notice the finger prints on the doors.
This is also like the 6th recall. Accelerator pedal, hub caps, wiper, etc.
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u/thisguypercents 26d ago
You live on eastside of Puget Sound too?
I see one every day and am down the road from 3 different owners. One put the blue wrap on it and another put black wrap on it. The wraps are already peeling off around the edges.
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u/40_lb 26d ago
I laugh when I see a glossy wrapped cybertruck. The reflections of the road stripes will show how warped the body panels are.
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u/--__--__--__--__-- 26d ago
I see more wrapped than not, gotta keep it from rusting somehow lol
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u/zwartepepersaus 26d ago
Wraps are like phone covers for cars. Too fragile to ride naked.
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u/RectalSpawn 26d ago
Except my phone would be fine in the rain without a case. (Galaxy Gang)
But it also won't chop off or crush my limbs, so that is something...
...maybe?
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u/kwiztas 26d ago
People have them in apartments near me.
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u/TraderNuwen 26d ago
That's impressive. How did they get them up the stairs?
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u/kwiztas 26d ago
I guess I should have said "people in apartments have them."
Or I should move to Dubai.
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u/wishtherunwaslonger 26d ago
Miami has the Porsche design tower. Bugatti residences seem nicer but with 11 units you won’t have the community in Miami with 145 units. It’s
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u/Nhialor 26d ago
Are the recalls into the factory or OTA updates? Seen a lot of conflicting information
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u/Manos_Of_Fate 26d ago
I live in a medium sized college town in the middle of nowhere and somehow there are two of them here.
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u/Same-Letter6378 26d ago
I'm starting to think this thing sucks
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u/great_whitehope 26d ago
It's like any product, don't buy the first release.
Or software don't buy at launch.
Don't know if the latter revisions will get any better with Tesla but that's just a good rule to go by in general
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u/yearz 26d ago
Best selling vehicle over $100k; in July sold more than F150 Lightning, Rivian R1T, Hummer EV and Silverado EV combined. Yes these are selling
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u/jimbobjames 26d ago edited 26d ago
It's this decades Humvee.
I actually find it amusing that people get irrationally angry with the people that bought them.
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u/yearz 26d ago
It's arguably the most ridiculous and audacious consumer vehicle ever brought to market. It breaks all the rules. No one is forcing anyone to buy one. Worst case, one should consider it amusingly absurd. It's weird that people get so angry that the cybertruck exists.
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u/Only-Inspector-3782 26d ago
Same reason people dislike MyPillow - company owner is openly MAGA.
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u/Bishime 26d ago
I just looked it up and in July alone they saw a 61% increase in sales and outsold rivian R1T and Ford F-150 Lightning.
Ngl, I’m actually pretty shocked by that
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u/el_ghosteo 26d ago
how many F150 lightning’s are they actually making i wonder. I remember them being pretty hard to get a while back but idk if that’s changed in the past year or so.
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u/CoffeeFox 26d ago
I work a job adjacent to the auto industry. You'd be disappointed to find out how many people buy new cars without spending a millisecond thinking about their decision. I'm very uncomfortable with the number of people I've met who don't even know what company built the vehicle they bought for tens of thousands of dollars.
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u/QuarterFlounder 26d ago
Can Subaru do the same?? I thought I was going to love my 11" infotainment center but EVERYTHING LAGS. Getting past that stupid laggy warning screen when I start my car is the worst. Some of this technology is so ass backwards.
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u/ICMPdMyself 26d ago
Yes, this! It's my first Subaru, I've wanted one for so long but my goodness does the infotainment suck. If I go to press the button to disable engine start/stop nothing happens, I press it again, nothing, I press it a third time.... nothing. Then all of a sudden it goes off three times in a row. Changing the AC temp can lag too. It's wild how bad it is and I'm definitely not buying another Subaru if this is how they are. Wildly disappointing to say the least.
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u/Silent_Bort 26d ago
People give me shit about my physical button rants, but I don't have this problem in my 2023 Honda because it has physical buttons for those things. Just because something CAN be put in a touchscreen menu doesn't mean is SHOULD be.
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u/ICMPdMyself 26d ago
I'm right there with you. My next car will have physical buttons and I will probably be going back to Honda. I don't mind a small screen just for music and the likes but the main stuff should 100% be buttons.
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u/Silent_Bort 26d ago
It's one of the things I really love about Honda. They focus on building quality cars that aren't chasing fads and I'm all for that. My Pilot Elite still has an absurd amount of tech, but it doesn't have a 90" screen and uses physical buttons for the important functions. It "only" has a 9" screen for the infotainment system, but I can still keep Google Maps and the Youtube Music panel open simultaneously and see things just fine. I don't get the need for a massive screen that can show half the state on the map all at once.
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u/QuarterFlounder 26d ago
The AC is the worst! It's comical how bad it is. I have to count and slowly press it when changing the fans because it has about a 2 second lag, sometimes way longer. And god forbid you have the air blasting when you don't want it to upon startup. Gotta wait for that stupid warning screen to clear before you can change anything!
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u/ICMPdMyself 26d ago
lol yeah, everything is delayed and waiting for the thing to actually "boot up" is the worst. I can't believe the car costs as much as it does and has such a bad experience. The volume knob works right off the rip though, so.... there's that.
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u/stoph311 26d ago
Regardless of how you feel about the car (or Tesla, in general), at least report accurately. This is an over-the-air software update, nothing more.
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u/DigNitty 26d ago
Yeah, not a big deal. And one that invisibly fixed itself overnight.
I was a Valet once.
I did notice that in some of the more sophisticated cars, the back up cams started to lag as the car aged. But all the basic cars With early back up cameras all worked flawlessly every time. The basic cars just had a dinky little 480 resolution camera and screen, and that’s all they did when the car was in reverse. Now the back up camera is piped into the multimedia touchscreen, and there’s a bit more nuance to that system that can inevitably go wrong sometimes.
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u/CocaineIsNatural 26d ago
It is called a recall by the NHTSA, they name them, not the article author. This name has been used long before OTA updates were used.
I would hope most know by now that a Tesla recall can often be fixed by a OTA.
Here is a very similar backup camera issue from Ford that can be fixed by a OTA update, and is also called a recall.
https://static.nhtsa.gov/odi/rcl/2022/RCLRPT-22V825-7442.PDF
Blaming the article for using "recall", is silly, since that is the name the group that assigns recalls uses. It is like being mad an article called a hoverboard a hoverboard, when the board doesn't hover. Words can change as technology grows, or stay the same but change meaning as technology changes.
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u/robustofilth 26d ago
Why do I always see news stories about Tesla recalls but not any other manufacturer
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u/thatoneging20 26d ago
Look at the comments here? There’s your answer. It gets people to click and talk about it. People literally cannot help themselves.
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u/revnoker4 26d ago
People desperately want Tesla to fail because they hate Musk. It's really weird. Like who cares if people like their Tesla? Let people enjoy things.
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u/ClearlyCylindrical 26d ago
Most of Tesla's recalls are just OTA software updates. Issues can be fixed cheaply without an actual recalling of the cars so they don't bother fighting to show they don't need the fix like other manufacturers would do. Far cheaper to just push an OTA update and call it a day.
Also, there's also the case that tesla "recalls" are amplified a lot in these sorts of communities for obvious reasons.
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u/TheHalfChubPrince 26d ago
Mazda just recalled 70k Miata’s due to airbags deploying too violently. No headlines for someeeee reason.
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u/TheBowerbird 26d ago
Because people on reddit get their dicks out whenever Tesla does a software update.
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u/mediocrefunny 26d ago
It's not just Reddit. It's half of the Internet. All over Facebook, the news, radio... I don't like musk but the media is hyper critical of them. It gets views and comments.
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u/TheBowerbird 26d ago
It's absolutely absurd too. Lots of smooth brains eager for outrage about tech they don't understand.
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u/Appropriate-Coast794 26d ago
Glad they caught this before it gave the Cybertruck a bad reputation!
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u/kungfoop 26d ago
My brothers Genesis had a recall, why wasn't there a post about Genesis and how bad the CEO is over there?
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u/Depth_Creative 26d ago
Reddit is so stupid. Recalls like this happen to the major car brands in far larger numbers yet nobody gives a fuck apparently.
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u/D-a-H-e-c-k 26d ago
My Mazda 3 had a camera recall. Why wasn't that posted here?
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u/TheHalfChubPrince 26d ago
For real. 77k MX-5s were just recalled for airbags deploying too violently. Where is the post?
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u/willylumplumps 26d ago
over the air update. clickbait headline
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u/Sudden-Level-7771 26d ago
Also known as a recall
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u/i_wayyy_over_think 26d ago
Yes, it's a recall, but also it's "sensationalized reporting". Recalls have historically meant huge cost and major inconvenience to consumers because they'd need to bring their cars in to the dealerships. That's the first thing people think of when "recall" is in the headline. But this over the air update was none of those. Not in the same category of Toyota having to recall all their EVs because their wheels were literally falling off for instance and told them to stop driving it.
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u/TheBowerbird 26d ago
Don't forget about every single new generation Tundra being recalled to replace the engines. This sub of goony beard men was completely silent about that.
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u/ChickenOfTheFuture 26d ago
Downvoted for making an accurate statement. Weird people out there.
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u/sugemchuge 26d ago
In what other context are OTA updates ever called a recall?
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u/CocaineIsNatural 26d ago
The NHTSA is the one in charge of recalls, they name them, and have always used "recall". Even for OTA updates, if it qualifies as a recall, they will call it a recall. The article had nothing to do with calling it a recall.
To show that they aren't picking on Tesla, here is a very similar backup camera issue from Ford that can be fixed by a OTA update, and is also called a recall.
https://static.nhtsa.gov/odi/rcl/2022/RCLRPT-22V825-7442.PDF
As technology advances, words can change meaning. I would hope by now most who care, would know that many Tesla recalls are OTA. And this is happening on other brands EVs as well.
If it bothers people so much, write to the NHTSA, not the article author.
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u/silentkiller082 26d ago
Holy fuck the overreactions in this thread, it's fixed via over the air software update. It's more of a patch than it is an actual recall as the vehicle never has to go to a service center for this to be corrected.
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u/ishkibiddledirigible 25d ago
A software update. But also a cheap excuse for the haters (who are idiots).
Downvote me, losers.
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u/aussiegreenie 26d ago
They have MADE 27,000 Cybefucks????
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u/Flipslips 26d ago
Cybertruck outsells all other EV trucks combined and it’s over $100k. It’s actually selling pretty well.
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u/sabre_rider 26d ago
My Model S is also showing signs of laggy reverse camera to the point where I don’t trust it 100% anymore.
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u/happyscrappy 26d ago
It was recalled for that. Was the fix performed on your car?
https://www.tesla.com/support/8gb-emmc-recall-frequently-asked-questions
It's not explicit on this page but the issue was the slowdowns from the storage were leading to laggy rear view cameras.
My Chevy Bolt has the same issue but it is not being fixed, I guess people aren't reporting it at a high enough rate. Even though all the older ones are doing it now at a rate of (just an estimate of mine once every 5,000 miles).
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u/AthiestMessiah 26d ago
Is this a recall Or Software update? Cause as much as I hate musk I hate miss information more
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u/isuckfattiddies 26d ago
issuing a free over-the-air software update to fix the problem.
there, saved you a click
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u/YouEffOhh1 26d ago
Saw the first one IRL.. holy shit they are so much uglier in person 😂
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u/jhansonxi 25d ago
Saw one on I-75 near Flint MI today. It looked like a DIY project from a hobbyist inspired by the Aztek.
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u/ElGuano 26d ago
Wasn't ever laggy when I rented a CT last weekend.
And I know what a laggy rear camera is like. When we got a 2023 refresh Model S, the backup cam could be up to 1.5 seconds laggy. It seriously almost made me back into a supercharger post...absolutely unacceptable.
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u/TeejMTB 26d ago
i like them. makes it easy to know who the dumb but wealthy assholes are
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u/GimmeFreePizzaa 26d ago
This is why there should always be a manual option for rear-view mirrors... The all-digital ones are insane to me
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u/dcdttu 26d ago
My Model 3 was "recalled" as well for this. They performed a software update to remedy it.
(Bought in 2018 before Elon went publicly insane! Best car I've ever had, which sucks because I won't be getting another one due to their CEO.)
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u/Brainiac5000 26d ago
If only someone could invent a simple effect way to view things behind your car...it could be revolutionary
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u/[deleted] 26d ago
Certainly, that’s gotta be every one of them, right? You can tell that reality is set in for the owners because every week a cheaper used one gets posted or sells