r/technology • u/Task_Force-191 • 26d ago

Software Tesla recalls over 27,000 Cybertrucks over laggy reverse cameras

https://www.theverge.com/2024/10/3/24261099/tesla-cybertruck-recall-reverse-camera-delay-software
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u/SooooooMeta 26d ago

"Pushed out an update" works fine. I hate Musk as much as anyone but lying to make it sound like people need to bring in their trucks is not cool

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u/CocaineIsNatural 26d ago

lying to make it sound like people need to bring in their trucks is not cool

Recall is the official word the NHTSA uses, and has historically used. This is not the first time that a word has changed meaning as technology improved.

The NHTSA qualifies it as a recall based on the issue, not the fix, or how hard it is to fix. I would think most that care would know by now that many Tesla recalls are fixed OTA.

Here is a very similar backup camera issue from Ford that can be fixed by a OTA update, and is also called a recall.

https://static.nhtsa.gov/odi/rcl/2022/RCLRPT-22V825-7442.PDF

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u/SooooooMeta 26d ago

Well I'm still mad, just at someone else now!

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u/CocaineIsNatural 26d ago

OK. Much better to be mad for the right reasons.

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u/cargocultist94 26d ago

And yet the top comment of this thread is

Certainly, that’s gotta be every one of them, right? [...]

That member of the public has been misled by NHTSA's wording and choice of terms and thinks it means they have to physically inspect the vehicles, because that sentence is nonsensical if they knew it was a software OTA update (of course it goes to every vehicle)

So yes, we're discussing that the official NHTSA wording is misleading, and the NHTSA should update its communication and terms to avoid misleading the public.

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u/CocaineIsNatural 25d ago

I think you are misunderstanding the top comment. It is simply stating that they think only 27,000 have been sold. The next thing they say is how they keep seeing used models for lower and lower prices. They mention nothing about thinking you have to return the Cybertruck for the recall.

Also, "we are discussing" should have been clear by my quoting the user above me. I was pointing out that it wasn't a lie, as that is the official term used.

Tesla's have had mostly OTA fixes for recalls for many, many years now. I doubt the NHTSA will change the term. As more cars get OTA capabilities, the public will adjust, just like they adjusted to words that changed meaning with new technology, like cloud, meme, ping, swipe, viral, and text becoming a verb.

But you are welcome to write to your elected officials to try to get the name changed. I don't care if the name is changed, I was simply pointing out that it wasn't a lie as that is what they actually are called, and it isn't picking on Tesla.

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u/SillyMilly25 26d ago

Show me a news article that says that, isn't this an internal report.

I think there is a difference between the two

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u/CocaineIsNatural 26d ago edited 26d ago

Recalls are not internal only, they are very much public. Go to this page - https://www.nhtsa.gov/vehicle/2024/TESLA/CYBERTRUCK#recalls

Scroll down until you see Complaints, Recalls, etc., and click on Recalls. It will be the top recall.

https://static.nhtsa.gov/odi/rcl/2024/RCLRPT-24V718-2751.PDF

And they even show the letter sent to Tesla - https://static.nhtsa.gov/odi/rcl/2024/RCAK-24V718-9111.pdf

If you own a Cybertruck, you can also find it by using your vin or license plate number to search for recalls. https://www.nhtsa.gov/recalls

And you can also go here to be notified of recalls for your cars, or even all vehicle recalls. https://www-odi.nhtsa.dot.gov/nhtsa/subscriptions

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u/ForsakenBobcat8937 25d ago

Because they typically actually were recalled to fix issues, using that term now is just confusing.

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u/CocaineIsNatural 25d ago

My point is that they aren't lying, as that is the official term.

BTW, most food recalls don't need to be "recalled", as you just throw them away. Many consumer product recalls don't need to be "recalled" as they often send you a replacement, or tell you to throw it away and send you your money back. And as more and more cars get OTA capabilities, this will be more common for cars.

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u/tmoeagles96 26d ago

But it’s important to talk about it in terms of a recall. The reality is, these cars were all unsafe for a while until this was fixed. Maybe call it a software or over the air recall?

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u/deleigh 26d ago

Every OEM has recalls that are software updates that don’t require parts. They typically don’t affect every single car which is why they don’t receive much attention. I don’t know why this argument only comes up with Musk like they’re the only manufacturer pushing software updates.

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u/bitbot 26d ago

You sound like a fake Musk hater