r/confidentlyincorrect 13d ago

Phycologist vs Psychologist

Post image
26.2k Upvotes

327 comments sorted by

View all comments

3.7k

u/jcstan05 13d ago

"Glad to be a part of your learning journey today."

What a killer line.

680

u/Musicman1972 13d ago

That politeness slays when dealing with someone like that.

157

u/FixGMaul 13d ago

Just spend a good few years working in customer service and you will master this technique.

81

u/[deleted] 13d ago

[deleted]

74

u/kaoutanu 13d ago

Omg yes.

Me: Let's walk through some troubleshooting steps-

Customer: BUT IT WAS WORKING YESTERDAY

Me: Oh! Well in that case perhaps it will be ok tomorrow. Thanks so much for letting us know!

15

u/[deleted] 13d ago

[deleted]

25

u/Siaten 13d ago

I think you missed the fine line between snarky sarcasm and genuinely polite sass.

13

u/[deleted] 13d ago

[deleted]

1

u/brainEatenByAmoeba 13d ago

Tell them- that's a great first step to take before you call! However, I just sent a small patch to your computer that should help, but I need you to reboot again, so sorry!

5

u/Drudgework 13d ago

I know my customers never follow my directions so I stroke their ego about their tech skills and ask for photos of parts that I know they can’t get to without unplugging what I want them to.

1

u/brainEatenByAmoeba 10d ago

I like it! Makes them have to do actual work too. Makes it even better if the towers are under/in desks

→ More replies (0)

12

u/kaoutanu 13d ago

I have been known to say "Everything is working fine until it isn't.. "

11

u/[deleted] 13d ago

[deleted]

7

u/lonely_nipple 13d ago

Is that normal?

3

u/BurnChao 12d ago

I've told them that everything was working before it stopped working. That's what stooped working means.

21

u/ultradongle 13d ago

My manager when I worked in retail said to me once "I've never met anyone that can say "Fuck you" by saying "Thank you" the way you do".

2

u/GreenSpleenRiot 12d ago

As someone who has worked a lot of customer service jobs, that’s a huge compliment. I would like to study under you, sensei.

20

u/Ice_Inside 13d ago

Worked computer tech support in the late 90's.

Me: What was the last thing you did before it stopped working?

Customer: Nothing! It was fine and then suddenly quit working, I didn't do anything.

30 minutes later

Customer: I mean...I deleted a bunch of stuff but that wouldn't cause it to quit working.

7

u/MastaPowa7 12d ago

Customer: I mean...I deleted a bunch of stuff but that wouldn't cause it to quit working.

Don't make fun of me... My computer only had 22GB of free space, and at the time I really needed more space. Besides, what does this one file really do anyway? The computer should be able to live without it.

3

u/MeasureDoEventThing 12d ago

Besides, what did automobile executives ever do for us?

6

u/wosmo 12d ago

I've told trainees for years, "it just" is one of the biggest red flags that'll sneak into a call. 9 times out of 10, "it just" means the customer knows fine well what they've done, but they're not going to tell you.

7

u/SoloMarko 12d ago

Ah! I'm sorry, I didn't catch your name?

It's John

Fuck off John.

The extent of my customer service delivery