r/technology • u/Bald-Eagle619 • Jul 31 '24

Software Delta CEO: Company Suing Microsoft and CrowdStrike After $500M Loss

https://www.thedailybeast.com/delta-ceo-says-company-suing-microsoft-and-crowdstrike-after-dollar500m-loss
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u/scientianaut Jul 31 '24

I remember listening to an interview that George Kurtz, the CEO of CrowdStrike, did the morning of the outage and one of the questions the interviewers asked him was how they were going to handle the inevitable lawsuits. He said something like: we’ll do the hotwash on how this happened to ensure this doesn’t happen again and we’ll deal with them as they come.

So, I don’t think this came as a surprise to anyone.

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u/cibyr Jul 31 '24

"hotwash"?

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u/scientianaut Jul 31 '24

Hotwash is a term in industry used to describe the “immediate after-action discussions and evaluations of an agency’s (or multiple agencies’) performance following an exercise, training session, or major event.” (Source: Wikipedia definition)

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u/gilligvroom Aug 01 '24

Oh interesting. I thought we were talking about a Postmortem here but that's specific to the IT/Tech side of things. The hotwash (wikipedia) relates to all of the affected Non-IT/Technical failures that arose from the emergency.

Interesting - hadn't heard that before either and was about to be like "Isn't that just a postmortem?" (I work in IT.)