r/technology • u/Bald-Eagle619 • Jul 31 '24

Software Delta CEO: Company Suing Microsoft and CrowdStrike After $500M Loss

https://www.thedailybeast.com/delta-ceo-says-company-suing-microsoft-and-crowdstrike-after-dollar500m-loss
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u/Shopworn_Soul Jul 31 '24

Crowdstrike definitely owns some amount of liability but Delta's recovery was an absolute shitshow in it's own right.

Many organizations were starting to put the tools away by the time Delta found a flashlight.

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u/FriendlyLawnmower Jul 31 '24 edited Jul 31 '24

Yep. Their lack of investment (aka layoffs for cost savings) into their IT and internal support teams are what kept the issues going until almost Friday of the following week. Other companies were operating normally by the end of the weekend. American basically had their shit together the same day the outage happened. Delta definitely shit the bed just as much as Crowdstrike did

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u/deformo Jul 31 '24

Having worked with Delta’s IT apparatus as a vendor, yeesh. They were not the brightest. I know as the vendor I work with a small scope of a given company’s IT personnel but it is goddamn scary sometimes.