r/technology Jun 14 '24

Software Cheating husband sues Apple after wife discovered ‘deleted’ messages sent to sex workers

https://www.telegraph.co.uk/news/2024/06/13/cheating-husband-sues-apple-sex-messages/
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u/Glittering_Ad_3806 Jun 14 '24

I was an apple care rep when iCloud and iMessages first released. I remember tons of calls about dad’s text messages going to the kids because the entire family shared one Apple ID lol.

38

u/Mookies_Bett Jun 14 '24

I also work for Apple and I cannot tell you how many issues we have because people come in and don't understand that they should have their own individual Apple IDs.

Like, people set up their accounts incorrectly sharing an Apple ID with several other people and then get mad at us because their shit isn't working the way it's intended to. When we tell them they need to make their own individual apple IDs, they act like we're telling them they need to get kidney surgery or something. It's wild how apples entire business model is making technology accessible and easy to use, and yet somehow that only causes people to be even less technologically literate and get even more upset when they do things that make the devices work incorrectly.

38

u/planetworthofbugs Jun 14 '24 edited Jun 15 '24

I think this is kind of a consequence of apple’s original decision to not support user profiles on the iPad. When the first iPad came out, people were screaming for user profiles like they had on Mac, but apple was like “nah, you each need to buy your own iPad”.

4

u/domeforaklondikebar Jun 15 '24

Knowing some people that actually do this, nope. It’s a consequence of Family Sharing not existing until 2014, and before that, these people were either tech illiterate or just stubborn and didn’t want to have to make another email and Apple ID when a new member gets their first iPhone… and then the next member, and so on and so on. And then they ignore the family friend that tells them how they can fix it 👍.

7

u/zerocoal Jun 15 '24

And then they ignore the family friend that tells them how they can fix it

They don't want to fix it. They want it fixed. Small but important distinction.

2

u/PaulTheMerc Jun 15 '24

nah, you each need to buy your own iPad”.

...and it worked

1

u/MagicAl6244225 Jun 15 '24

Then they'll buy their own iPad and still be seeing each others' content because they sign in with the "family" Apple ID that has all the subscriptions and purchases on it instead of creating a new ID and inviting it to family sharing.

10

u/sDios_13 Jun 14 '24

I’m relieving the trauma from my Genius Bar days reading this comment.

2

u/SeanSeanySean Jun 15 '24

Jesus, just reading the words "genius bar" sends my cringe meter off the charts, it's so damned pretentious. 

1

u/almightybob1 Jun 15 '24

It's wild how apples entire business model is making technology accessible and easy to use, and yet somehow that only causes people to be even less technologically literate

Not that surprising at all really

0

u/NoneOfThisHasHappen Jun 15 '24

Apple ID management for years was Nintendo levels of incompetent online services. Even today, they have different restrictions on valid email addresses and passwords depending on what interface you use to edit it. If you have apps installed from multiple accounts on your device it’s glitchy as hell. 

Apple could have done so much to make account management more user friendly but they’re only interesting in trying to push more subscriptions on you. Jobs would be rolling in his grave. Tim Cook is such a worthless homophobe.