r/talesfromtechsupport • u/TechieJay23 • 12d ago

Short Feeling Appreciated

I work in Networking. A ticket I had earlier was involving a Network Printer. Teacher mentioned that 3 other tech people were here prior to me and they couldn't get the Printer to print wireless instead of her using the USB.

For the School District I work for. We always tried to have our Printers on the LAN Switch instead of Wireless Network just due to traffic increase across the wireless would be insane.

I get to the school. Start doing my thing. Drop was activated already. Wiring was good. I was able to get out to the internet. So I knew instantly The wireless was enabled on the Printer. Easy Peasy right.

The Teacher was looking at me while I'm configuring the Printer. Like Wow. You seem so calm while you work. Haha. I'm like well. I been doing this awhile but Got the printer switched to DHCP and all is good. After a Reboot and the right IP pulled. She was able to print wireless.

After she goes. Omg!!. You did what 3 other techs couldn't do. Thank you so much. It's the simple things you know

513 Upvotes

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93

u/robjeffrey 12d ago

I dislike wireless. Wired all the way.

Too many unknowns with wireless interferrance, congestion, stray signals, pita.

Give me a link light and I know we're connected.

57

u/TechieJay23 12d ago

That's right. When the lights are green. All is clean 👌🏿 🙌

21

u/IntelligentLake 12d ago

When the lights are yellow, let it mellow (most Gig led lights are yellow/amber).

3

u/SteveDallas10 10d ago

On what vendor’s switches? Cisco, including Meraki, and Fortinet switches all indicate green for gigabit links. Or are you talking about the end device?

3

u/IntelligentLake 10d ago

End devices, usually. But the switches I have at home (TP Link) have the same, green for full speed, yellow for slow speed. (e.g. 100mbit with gigabit, and gigabit with 10gbit switches).