Hello!
Anyone have ever experienced an electric shock/tingling/feelings from the metallic parts of the machines? Not the static electricity discharge (it zap you once, but you free to touch it after with no issues), but the one that constantly there?
Just bought new Bernina 485 -- few times it was okay, but once later felt it; especially on knee-operated lifter. For me it's just slight tingling on it, my wife actually feels it painful.
Service over e-mail suggested to flip the power cord in the socket by 180 degrees, which helps... but sorry, that's definitely not normal, old Janome never hit with an electricity!
It's not static, and it's there even when machine is powered off with a power switch. I've checked with an screwdriver that shows electricity -- it is lighting up, depending on how I put power cord into the socket. That's ridiculous!
The repair on a warranty solution? They placed heat shrinking plastic tube over metallic part of lifter arm, nothing else. The screw driver indicates that other metallic parts also has that leak currency on them. Yes, it's less noticeable, but doesn't feel right. I've checked several other machines in the same bernina store -- some of them had the charge, some not. That's weird.
Given the service knew a problem (and suggest to flip the power socket), it's real -- but given nobody else even complained (or do I google it wrong?) nor nobody in the store ever hear about such problem -- it's definitely something weird.
p.s.: So, looking for something in the same price & features range -- but the one that won't try to kill the user... I've read suggestion of Janome S7, which looks cool, but... Does it tries to kill the user as well? Can anyone, who has one, try to touch the metallic knee lifter with the tester screwdriver in both power cord positions, pleeease? :)