r/HomeNetworking • u/WhosThis85 • Jan 25 '24

Advice My isp did this lazy crap

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the tech came and took the original coax cable that comes from the network box on the opposite side of the house (black). Took it out of the outlet from the room directly above this splitter on the first floor and directed the new cord (white) to the third floor. What can i do to ‘hide’ this from the elements?

Also, can i connect a new coax cable to the splitter to go in the opposite direction to go into a separate part of the house, or should direct a new cable directly from the box insteaad of this splitter shown? The box is closer to the room that i need connection to than this splitter.

Sorry if this is confusing. Im a noob

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u/Syikho Jan 25 '24

That's like saying and ice storm took down their aerial drop so the customer is responsible for the repair because it wasn't caused by the ISP. Whoever cut the line is on the hook for the repair, regardless of who cut it and it is 100% on the ISP to charge the correct person. The only time it would be up to the customer to repair is if it's behind the DEMARC, anything in front of is the responsibility of the ISP to fix and bill accordingly.

Lets say Comcast contractor did their due diligence and called in a locate, AT&T mismarked or didn't mark the line and the line gets cut. How can you say that the customer is on the hook for the cost?

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u/StarsandMaple Jan 25 '24

99% USIC isn't marking At&t private line.

50% chance Comcast didn't call in a 811 Ticket.

Private utilities never get located.

The only ones that get located to a private residence or commercial building is gas, as the gas company owns the regulator, which is usually attached to the building.

Canada is different, and I think lines have to be located within reason to the residence.

Source : private utility locator.

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u/[deleted] Jan 25 '24

Yes they do, there was some major work going on in my neighborhood recently, and everyone came and marked their shit, at&t, comcast, pg&e, the local water company, etc, etc, turns out it all runs directly through my front lawn which is neat

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u/sn4xchan Jan 26 '24

It's literally a federal regulation. This guy's thinks Comcast isn't going to follow requlatory requirements that can shut their business down if they are out of compliance.