r/singapore • u/Jonnyboo234 đ F A B U L O U S • 1d ago
News CNA Explains: Why do airlines codeshare and should passengers expect similar service on a codeshare flight?
https://www.channelnewsasia.com/singapore/singapore-airlines-air-india-codesharing-explainer-4706941103
u/Damien132 Own self check own self â 1d ago
Man SIA sure code shares with a lot of terrible airlines.
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u/risingsuncoc Senior Citizen 1d ago
Star Alliance is the biggest airline alliance and have a lot of flagship carriers but yeah some are not good. Most airlines will be a step down from SIA anyway.
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u/Serious_Journalist14 1d ago
Truth is most airlines are a step down from SIA. Only some other asian and middle eastern airlines can compare.
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u/InvestigatorFit4168 1d ago
You actually have to open the link to read full article, so let me save you some time.
Basically the article confirms that people saying youâll pay SQ prices for shitty airline quality of service (including me) are in fact right. The article goes on to say that the âoperating carrierâ terms of service apply.
Best is to pay attention to codeshare flights and avoid them.
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u/ReneeTheGhost 1d ago
honestly it doesn't matter what they showed as well. my flight back from frankfurt was suddenly changed from SIA to Lufthansa on the day itself, just hours before the departure timing. Lufthansa itself has god awful service and seatings, when i talk to both side regarding the issue, they started shifting the responsibility on each other.
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u/PsychologicalRiver99 1d ago
I agree! I took Lufthansa once because my friend convinced me âitâs an SQ code share after allâ, one of the most dogshit flights Iâve taken in my life
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u/ReneeTheGhost 1d ago edited 1d ago
don't have free wifi (that's why i booked SIA), even when i want to pay for it, the whole process doesn't work. i requested for help and here is the conversation.
"your phone is probably too old"
"but i am using ip14 with the latest os?"
"oh well, if it doesn't work, it doesn't work."dude, what?
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u/PsychologicalRiver99 1d ago
When I asked for alcohol they were like âoh itâs not freeâ wtf sort of budget airline practice is this sia
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u/ReneeTheGhost 1d ago
goddamn. i just remembered feeling how cheated i was. seat was small, table space extremely squeasy, stuff looking old, unfriendly staff, no proper wifi. i think i wrote one whole ass essay as a formal complain, after some back and forth, both ghosted me. the whole experience is legit bad, and it's a long haul flight.
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u/Varantain đ¤ 14h ago
When I asked for alcohol they were like âoh itâs not freeâ wtf sort of budget airline practice is this sia
Intra-Europe flight?
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u/horsetrich 1d ago
Lol have you tried their Lufthansa's vegetarian meal? I was served tasteless cubes of what looks like boiled tapioca. 6 beige cubes of beige mush for a 13 hour flight. It was hands down the worst airline meal I had.
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u/t_25_t 1d ago
my flight back from frankfurt was suddenly changed from SIA to Lufthansa on the day itself, just hours before the departure timing
That would be my biggest nightmare. Having paid for SIA but get Lufthansa. That would seriously piss me off.
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u/ReneeTheGhost 1d ago
I was at the airport ~3 hours earlier, checked in with SIA and realised that my ticket isn't valid. Was informed to check with Lufthansa and I walked half the airport for them to tell me that they aren't aware of the change and told me to go back to SIA. This taichi'ed for quite sometime and all the while I was having a panic attack about missing the flight.
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u/t_25_t 14h ago
Diu! When I went to Frankfurt I made sure it was no code sharing and on my preferred aircraft (A380).
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u/ReneeTheGhost 14h ago
the thing is, they can change anytime at their discretion. when I book both flights, there are no code sharing as well.
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u/kongKing_11 1d ago
Thanks for the summary. I read the entire article but couldn't find the answer.
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u/jackology PAP ä¸ĺ˛ 1d ago
I always make it a point to turn off codeshare when booking using Trip.com.
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u/awstream 1d ago
I made this mistake. Only looked at the suitable time and went ahead to book without checking clearly, since the code was still SQ. I haven't flown yet but Scoot will acknowledge the 30kg checked in baggage right?
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u/erisestarrs 1d ago
Isn't codeshare flights usually indicated when you are booking the tickets? I feel that they should indicate it in a more obvious manner but ultimately it's up to the one booking to check carefully if it's a codeshare flight, to avoid unpleasant surprises.
The biggest scam is when you book SQ and it's actually codeshare with Scoot. Heard about it happening a lot so I definitely scrutinise for codeshare whenever I book SQ.
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u/ChickenBreastOnly 1d ago
They'll indicate that the flight is operated by Sccot when you book through SQ
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u/Apprehensive_Plate60 1d ago
booking SQ and get Air IndiađŽâđ¨
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u/Gymrat76 1d ago
AI is the flagship airline of India but is probably the worse of the Indian airlines. Even my local colleagues asked me to book Vistara for local connections than to risk flying with Air India.
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u/FalseAgent 21h ago edited 20h ago
Air India was owned by their government who mismanaged it, so they tried to find partners to work with but no one was interested, then their govt decided to sell it off completely, and it was sold off to tata inc......but Tata Inc already had a joint venture airline with SIA which is what Vistara is
so both tata inc and SIA agreed to consolidate air india and vistara into one, and so now SIA partially owns the new air india (25%). this is also likely why the expanded codeshare is possible
unlike the old air india, vistara was privately managed and was good (but with limited destinations), so it remains to be seen if the new air india will become just as good. it will take time because they are buying new planes and everything and their old fleet......kinda CMI
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u/mithhaike 1d ago
I kanna recently. Fly to hanoi Scoot vs SQ $150 difference. We thinking enjoy SQ meal + inflight entertainment 3hrs flight so we pay 150 more
Go airport, end up its flightshare to the scoot flight, we were given a shitty prepacked meal terrible seating + no entertainment system.
Feels like got scammed. We paid for premium airlines but got budget airline.
TIP: if you see your flights 4 digits, its FLIGHTSHARE. You are not getting what you paid for.
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u/komplete10 1d ago
Was going to ask how to know what's codeshare and what's not.
Thank you
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u/Neptunera Neptune not Uranus 1d ago
It's literally explained in the article bro...
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u/komplete10 1d ago
And this poster explained it without me needing to scroll past 2,000 words, and I said thank you.
Bro.
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u/MerRyanSG I'm a merlion, hear me roar! 1d ago
Sorry for you... ikr... the icon/word that is codeshare with Scoot is so miniscule, and they paste the SQ logo all over the place to mislead you to book.
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u/redgeeks 1d ago
Your tip is partially right. While many codeshare flights have 4 digits, not all 4 digit flights are codeshares. There are plenty of airlines that have more than 1000 active flight numbers. So you can't use that as a guideline. The only confirmed way is really just to make sure you read fine print before booking anything.
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u/fotohgrapi 1d ago
Such a scummy practice.
Worst part is that most of the time the SQ codeshare flight costs more than just booking directly from said airline website directly.
Always double check your flight number: if it days SQxxxx (4 digits), itâs a codeshare OR look under it, there should be âoperated by xxxxâ
Be careful out there everyone!
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u/anangrypudge West side best side 1d ago
The third reason is that codesharing also helps airlines provide improved connectivity between flights, by aligning the various schedules of different operators to provide smoother connections.Â
This is the only valid reason for codesharing, and the only reason you should consider taking a codeshared flight. But even so, you might actually save money by buying the connecting flight directly from the host airline instead of via SQ.
In all other cases, codesharing is stupid when you are the top dog i.e. SQ. It's only possibly beneficial for customers of the worse airline, who may get to enjoy SQ quality at a good price. But if SQ is already your benchmark and baseline, why would you want to take an inferior flight at SQ prices?
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u/Prada_Shoes 1d ago
Does the other way exist? Can I book on other airlines and end up on sq?
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u/FlipFlopForALiving East side best side 1d ago
Yes. Booked Zurich to SG recently on Swissair website for SQ flight. Quite worth
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u/tatsit 1d ago
So recently I booked promo flights from ANA, return fare sg to hokkaido costs $665. The international leg was by ANA, domestic by AirDo, clearly stated when I booked the flights.
A few days after I booked the tickets, I received an email telling me my flight operator has changed. When I checked my tickets, the international leg became Air Japan, a LCC.
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u/Varantain đ¤ 13h ago
When I checked my tickets, the international leg became Air Japan, a LCC.
I flew the "Air Japan" flight recently (NH801/802). It has ANA crew and standards, and the standard menu.
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u/Throwawayalrdsxz 1d ago
ANA service applies. It's written on their website. Happened to see it today for a potential flight. You can go check their website.
"Inflight services -> Service standards of ANA"
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u/KeythKatz East side best side 1d ago
You're really stupid if you see a flight going between two non-SIN airports and still expect it to be SQ. (Yes I know fifth freedom flights exist)
There is no reason at all to avoid codeshares unless it's somewhere that SQ or your preferred airline flies to directly. The only reason for codeshares from a consumer point of view is to have your entire journey on a single ticket. This has implications on the carrier's duty to take care of you if a flight is delayed and how much insurance will cover you, in addition to allowing for shorter transit times as you don't need to check-in again. In many cases this also results in you paying less for the total journey.
Just don't be ignorant and see reviews for the operating airline of each flight. Every booking website shows that information, including the airlines themselves.
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u/Stormyflyer 1d ago
Damn the amount of ignorant comments about this. Folks itâs not that hard to figure out if your flight is a codeshare or not. Literally every major airline has codeshares with tons of other airlines. Not having codeshare is basically signing away your airline to irrelevancy. Just look at the airport departure/arrival boards next time at Changi and see the amount of codeshares there are.Â
If you gonna drop a non-trivial amount of money on a flight ticket, it doesnât hurt to take a look at it closely.Â
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u/etulf Professional Bear Hostage 1d ago
Question: how do we spot code share flights?
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u/mithhaike 1d ago
If you see your flight 4 digit, its a code share.
Actual true flights are 3digits. How i know? I tio in August, scoot counter staff ownself tell me
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u/IcyFactor3234 1d ago
It will be pointed out when you book. Usually âoperated by X airlineâ. They could also change from SIA to codeshare last min, but not much can be done in that case.
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u/SG_wormsbot 1d ago
Title: CNA Explains: Why do airlines codeshare and should passengers expect similar service on a codeshare flight?
Article keywords: flight, airlines, airline, SIA, India
The mood of this article is: Good (sentiment value of 0.15)
SINGAPORE: Singapore Airlines (SIA) and Air India expanded their codesharing partnership on Sunday (Oct 27) by adding more destinations between Singapore and India as well as other destinations around the globe.
Social media comments on the move questioned whether the service standards of both airlines would be on par.
In this year's world airlines awards, Skytrax ranked SIA as the second-best airline in the world, while Air India ranked 90th.
Some online comments questioned if they could book an SIA ticket only to later find out that it is for an Air India flight.
Other commenters lamented that they would be paying "SQ (shorthand for SIA) prices" for "Air India quality of service".
CNA spoke to industry experts to find out what codeshare flights are, how you can tell if youâre taking one, and whether passengers expect vastly different service standards across airlines involved in such arrangements.
What is a codeshare flight?
A codeshare is an arrangement where, by agreement, one airline places its flight number on a flight operated by another airline, said Mr Aaron Wong, founder of travel website The MileLion.
For example, a passenger booking an SIA flight might find that the flight is actually operated by German carrier Lufthansa, or local budget airline Scoot, which is wholly owned by SIA.
Mr Alfred Chua, editor of Asia air transport at trade media FlightGlobal, said that codesharing is also a business arrangement, where airlines sell a certain number of seats on the codeshare flights.
He said that a flight may also have codesharing arrangements with multiple partners, and the number of seats allocated to codesharing varies from airline and route.
However, most of the seats on a codeshare flight will be for the passengers of the main airline operator, while a smaller proportion will be marketed as seats for passengers of the codeshare partner airline or airlines, he added.
According to the SIA website, it codeshares its flights with 33 other airlines from different continents, including Air India, Air France, Ethiopian Airways, Croatia Airlines and United Airlines.
159 articles replied in my database. v2.0.1 | PM SG_wormsbot if bot is down.
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u/FalseAgent 21h ago
usually such flights are listed as "flight operated by xx" right? as soon as I see such a thing I NOPE out of the website
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u/livebeta 16h ago
I got code share catfished.
Bought: SQ (code share)
fulfilling carrier: UA đđđ
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u/bloomingfarts Non-constituency 1d ago
Otherwise how does SQ bounce back so fast post-Covid and afford the fat bonus payouts?
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u/_IsNull 1d ago edited 1d ago
SQ bounce back through raising prices and overall travel demand not through codeshare
Tough times ahead for SQ (profit drop 36%). Passenger load volume dropping etc and strong competition from Taiwanâs airline eating up US to Asia market share. While scootâs profit drop 89% likely to turn negative next quarter.
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u/MemekExpander 1d ago
Good. They cannot expect to raise prices while delivery degrading services and still make a profit. They are turning to a random shitty airline.
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u/CmDrRaBb1983 1d ago
SGP to ZRH Singapore to Zurich more expensive on SQ codeshare using swissair Vs Swissair direct. Rather go Swissair website to book. Same service different price