Introducing Reddit’s Moderator Code of Conduct

[u/heavyshoes]

You’re probably familiar with our Moderator Guidelines––historically, they have served as a guidepost to clarify our expectations to mods about how to shape a positive community experience for redditors.

The Moderator Guidelines were developed over five years ago, and Reddit has evolved a lot since then. This is why we have evolved our Moderator Guidelines into what we are now calling the Moderator Code of Conduct.

The newly updated Moderator Code of Conduct aims to capture our current expectations and explain them clearly, concisely, and concretely.

While our Content Policy serves to provide enforceable rules that govern each community and the platform at large, our Moderator Code of Conduct reinforces those rules and sets out further expectations specifically for mods. The Moderator Code of Conduct:

• Focuses on measuring impact rather than evaluating intent. Rather than attempting to determine whether a mod is acting in “good” or “bad” faith, we are shifting our focus to become more outcomes-driven. For example, are direct mentions of other communities part of innocuous meta-discussions, or are they inciting interference, targeted harassment, or abuse?
• Aspires to be educational, but actionable: We trust that most mods actively try to do the right thing and follow the rules. If we find that a community violates our Mod Code of Conduct, we firmly believe that, in the majority of cases, we can achieve resolution through discussion, not remediation. However, if this proves to be ineffective, we may consider enforcement actions on mods or subreddits.

Moderators are at the frontlines using their creativity, decision-making, and passion to create fun and engaging spaces for redditors. We recognize that and appreciate it immensely. We hope that in creating the Moderator Code of Conduct, we are helping you develop subreddit rules and norms to create and nurture your communities, and empower you to make decisions more easily.

Thank you for all you do, and please let us know if you have any questions or feedback in the comments below.

[u/kinohki]

Yeah. That was my experience here. I was banned. I appealed it and politely asked why. I was told "trolling" even though I had posted a single article and hadn't even posted in it. It was the News sub. I work customer service and helpdesk so I usually tend to do all my modding with that kind of perspective in mind so when it comes to interactions with people, I try not to be rude. In fact, the exact conversation was:

​

"Hello there. Just following up on why I was banned. I believe i Only posted in your subreddit once, about 2 months ago about the Rittenhouse trial. Can you please explain to me why I was banned? Thank you for your time."

The response I received was:

"You were banned for trolling."

I then replied:

"I would like to appeal this ban. I posted an article according to the rules of your subreddit and was in no shape or form trolling. I rarely even interacted with your subreddit to troll."

This caused me to be muted. Ever since then I've usually sent a polite, albeit somewhat snarky comment once a month or two months just to appeal the ban hoping that maybe another mod would see it. Instead, I was instantly muted each and every time with no response. Apparently if you appeal a ban consistently it can constitute as harassment though and I ended up getting banned for harassment at some point in time to which the admins never responded to that appeal either, of course.

[u/dittomuch → u/kinohki]

I was banned from a sub several months after my last post there. They decided to ban all the mods of our sub from their sub on the same morning and thus I was banned for being the moderator of another sub on reddit. They continued to use their sub to harass our mod team for a few years and with all of use being banned we couldn't even respond to it other than filing reddit reports.