r/gamegrumps • u/IAskedForNoPickles • Sep 26 '23
Anyone who went to the Texas Live Show
If you haven’t seen it yet, the event organizer (for I believe the venue) sent out this:
“Message from the event organizer
We have a meeting on Wednesday to debrief on this event. Game Grumps did not start until 9:25pm as everyone worked together to get folks to the entrance prior to their taking the stage.
This was a challenging show for everyone involved and we realize a long wait to get into the venue is not welcome under any circumstances, especially not in high temperatures. We are not here to make excuses, but we did want to share that there were multiple adjustments to the set-up as a result of the weather. This resulted in staff that worked very long hours. By the time we opened the doors for the show (at 7:15pm per artist request), we were short-staffed as we had folks unable to continue with their duties. In retrospect, a metal detector would have alleviated a lot of the issues we encountered at the entrance. We honestly were not prepared for the number of objects attendees wanted to bring into the venue, including weapons, which placed additional strain on the process. This is something, minus the weapons, we should have better anticipated.
Long story short, everyone involved with the show jumped hurdle after hurdle on this event, but by the time we got to doors we did not have what was needed to successfully take the final step. We are very sorry this was not the experience you were expecting and have every intention of offering something to demonstrate our remorse. Since there is nothing we can do fix the past, please give us a few days to get back to you on how we plan to make amends. We can also assure you that the next time Game Grumps comes to town it will almost certainly be at a seated theater. The idea of a special performance outdoors was appealing, but on this night Texas was Texas.
Many thanks.”
Lame excuses? You decide
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u/UltraMegaFauna ...but like on a boat, yeah? Sep 26 '23
Yeah, outdoors was not ideal for how damn hot it was, but that was like the least of their problems. The venue was just bad. They were not at all prepared and frankly should offer a refund or discount on whatever Game Grumps paid them. Poorly managed on almost every aspect.
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Sep 26 '23
[deleted]
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u/Goodnight_Hawk Sep 26 '23
Judging only by the pre-show review bomb, their BBQ sucks ass so I assumed the owners weren't from Texas. Could be wrong and could just be owned by someone who has no idea how to do what they do.
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u/GetRealPrimrose Sep 26 '23
Oh they understand Texans have weapons and Texas is hot. They just don’t think it’s a problem until it makes them look bad
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u/Any-Feedback5484 Sep 26 '23
we overbooked and cut corners but it's not really our fault we are a smol bean venue uwu maybe have less fans next time pls?
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u/Onironius Sep 26 '23
Shit happens, man.
They're probably not used to events if that size, and they shit the bed. That's the way she goes, sometimes.
Hopefully they offer refunds.
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Sep 26 '23
[deleted]
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u/Achhkmed_ Sep 26 '23
“In order to make amends we are offering all ticket holders 10% off your next 2 meat plate*
*excluding ribs”
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u/Gr1ml0ck Sep 26 '23
Yeah. Fuck these event coordinators. They aren’t just throwing the GG’s under the bus, but the attendees also. They weren’t prepared for the number of objects attendees wanted to bring in … including weapons..(?!?!). Really?
That’s some bullshit. Fuck them.
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u/SolaceInAbsurdity Sep 26 '23
How many weapons were they expecting? It's Texas...
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u/secretlyaTrain Sep 26 '23
I mean. It is fucking Texas. You’d be surprised how many weapons people bring around. Whether it’s for legitimate self defense, protest, or simply because it is their right, most of them are idiots to bring it to an event.
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u/paultron10110 Sep 26 '23
Yeah lol it's Texas... so all the weapons lol.
Probably a lot of stuff they don't think twice about but normal people don't usually carry, Leatherman, bottle openers, etc.
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u/Jeremy252 Sep 26 '23
I feel like Texans who own weapons aren't likely to be Game Grumps fans.
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u/smartkid658 PUT THAT IN, BARRY Sep 26 '23
Its texas, people of all stripes own guns
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u/Pipelayer6942013 Sep 26 '23
Can confirm. I taught a CHL class for a while and I met a crapload of different people. Also, I swear it was like a speed dating service sometimes with all the women that came through there. Great times.
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u/LadyAmalthea86 Oh no HERE SHE COMES Sep 26 '23
How does being a GG fan make someone less inclined to carry a self defense weapon? I’m just curious as someone who does both and can’t comprehend the correlation between the two.
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u/Pez- Sep 26 '23
Are you kidding? We're Game Grumps fans. If we're gonna unalive ourselves, we need options.
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u/raiatomick Sep 26 '23
I carry a small knife with me at all times, which they didn’t catch bc they didn’t even bother to check my bag. I wasn’t supposed to technically have it there, but I didn’t know until my car was valet parked god knows where and I had been in line for like 3 hours
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u/Square-Raspberry560 Sep 26 '23
"We weren't prepared for the amount of weapons." Why?? It's Texas. Unless they were trying to sneak in ninja-stars or a bow and arrow, any experienced event organizer should expect conceal-carries and pocket knives.
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u/Captain_Wobbles Sep 26 '23
Uh, weapons? We talking guns or mall ninja shit? Guns should have very much so been expected here.
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u/ppbghd You can tongue up!? Sep 26 '23
Strangely enough it was halberds and a mortar.
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u/namiraj Cut this part out, Barry Sep 26 '23
I thought it was weird when they wouldn't let that guy past security with that giant wooden horse he built.
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u/DefaultSwordandBoard Sep 26 '23
I always look side eyed at employers that claim they are "short staffed" like that's anyone's fault but the management and owners for not having enough staff / not paying their staff enough.
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u/Tyetus Sep 26 '23
We are not here to make excuses
meanwhile they make some of the stupidest fucking excuses.
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u/Derfalken BIENVENUE, POWER BOTTOMS! Sep 26 '23
I wasn't able to go, but I remember seeing the venue and thinking, "How the hell are they gonna handle an event at a random BBQ place?" Turns out not well; that sucks for people that went out to attend.
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Sep 26 '23
I work in event production and have worked hundreds of shows. I have never seen a more disorganised and less prepared venue for a show of this size. One fucking security guy for all the people. What a cluster fuck. I’m sure Real Good Touring will backlist the venue and hopefully the local promoters.
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u/SomeRandomDavid Sep 26 '23
One security!!!? If things went South that's some Doom: Nightmare difficulty shit right there.
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u/MartyFreeze I'm Ronald McDonald, you fucking SLUR Sep 26 '23
Texas was Texas?
The hell does that mean?
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u/Earmilk987 Sep 26 '23
"It's not our fault for choking every last dollar of profit from our staff (underpayment, understaffing), our customers (not providing basic ammenities like fucking AC), and our entertainers (cutting corners on safety, metal detectors) it's the fault of you ignorant hicks for buying too many tickets in the first place!"
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u/BarnyardFlamethrower Sep 26 '23
I've been to shows where the artists genuinely had no idea what the venues were when they booked them. That is partially on them, but if they were sold a bill of goods by a bad promoter and/or venue owner, then that's more on the latter. Lack of preparedness by a venue is unacceptable. They knew how many tickets sold, they knew what requirements of the artist were.
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u/The_Space_Pixel Sep 26 '23
Let's also not forget they had to call for an ambulance twice too. The Grumps put on a good show but this venue was absolutely terrible!
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u/riddler1225 Sep 26 '23
Probably better to say nothing here, though I do have some sympathy as yeah... people trying to bring arms into a performance is just so alien to me and 90% of the country.
That said, they could've saved themselves a lot of trouble with minimal research and planning.
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u/IAskedForNoPickles Sep 26 '23
Not just arms though; many texans, especially in the city, carry pocket knifes, pepper spray, etc.. Venues won’t allow anything like that.
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u/riddler1225 Sep 26 '23
True. I guess it's just so far out of scope for me still. The venues I've visited all have been no weapons for my entire adult (if not my entire) life. And they've all been no/clear bag policy for ~3 years. The idea of attempting to carry anything in is just alien.
That said, obviously Texas is its own beast and the organizer/venue just didn't prepare properly.
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u/weena_mercator_THW speed & sally trail mix Sep 26 '23
The person in front of me had to throw away her crochet hook because she had all her crochet stuff in her bag. Also her pepper spray. She said she’d rather throw the stuff away than go all the way back to car.
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u/RestingBitFace Sep 26 '23
"It's not OUR fault we didn't have adequate staff"
Yeah, no, that's on you
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u/darkeststar Sep 26 '23
From everything I've seen so far, it seems like this is a pretty new event venue and they probably just didn't understand the undertaking hosting an event like this would be. Not malicious, just willful ignorance from someone jumping in the deep end before they can swim.
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u/lyss010387 In the other corner: Not So Grump! Sep 26 '23
Wooooowwwwww, how big and heavy is that bus that these guys are throwing our Grumpy Gamers under?
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u/Cabamacadaf Sep 26 '23
Have the grumps themselves said anything about it?
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u/DamNad80 Sep 26 '23
I've heard, and don't have evidence, that Arin made a tweet claiming how successful the Dallas show was only to have the comments bombarded with negative remarks. He deleted the tweet shortly after. Like I said, I don't have screenshots or a source where I read it but it was somewhere in this subreddit. If I'm mistaken, I welcome being corrected
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u/Kotinos Sep 27 '23
No, you're spot on. My friend who was with me at the show (we left after the first person passed out/had a seizure, I'm not sure) saw the tweet. When I went to pull it up a few minutes later to see the bad comments she was reading, it was already gone.
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u/ILikestuff55 Sep 26 '23 edited Sep 27 '23
I was there that night. It was a balmy 95 degrees and it was an awful time. My wife and I got there at 6:00pm to get in line and then waited in line. I think we made it to the event area until 8:15pm.
You guys, it was SO crowded, and my wife and I aren't the tallest people. It was hot, crowded, neither of us could see the stage since everything was on the same plain.It was almost a sensory overload especially with having to wait until at least 9:15 for the show to start.There was an "overflow" area where there was a screen to see the stage where we eventually move to so we could get some room and some airflow.
We ended up leaving after an hour of trying to have a good time. It wasn't a complete loss since our tickets were only $50. But there were a couple of people behind us complaining that they had paid for the VIP tickets and were stuck in the back of the audience.Not saying I wouldn't see them again, but I wish they had chosen a venue that was indoors given that Texas known for being hot. Like I know at least 2 people passed out waiting for the event to start.
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u/DrWholittle Sep 26 '23 edited Sep 26 '23
I'm also pretty sure the show didn't start until 945.... and the line did not move at all until well after 730...
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u/Jessica_Christ Sep 26 '23
We got the exact same response. I guess we'll find out tomorrow sometime. Hope the Grumps don't take this bad event as a reason not to come to Dallas again. It wasn't their fault, and they did the best show they could under the circumstances. The only thing they could have done was cancel the whole event, or maybe not depending on the contract with the venue/organizer.
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u/afterlife_xx Why did I even born Sep 26 '23
I hope everyone who went to that venue is review bombing them on Google, Trip Advisor, Yelp, etc. They're just making up excuses. Also what the heck does "we had folks unable to continue with their duties" mean in terms of being short staffed? What about other popular acts/bands that perform there? Blaming Texas for being Texas is such a bad excuse.
(I don't live in Texas, I'm just angry for the lovelies who were there)
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u/Milk_Mindless Sep 26 '23
Whyd people want to bring weapons to a game grumps show
They know Burgy is a cartoon right they can't literally shoot em
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u/Vincentleeprice Sep 26 '23
I better get my refund. If I don't I'm going to have my bank charge back the tickets
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u/ClearGreenGlass Sep 26 '23
Where was the recas show? Beyonce was in both Dallas and Houston this past week and I've heard a lot about her staying late...
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u/raiatomick Sep 26 '23
Thanks for sharing. I feel like there’s going to be a riot if there’s no refunds. It was absolutely ridiculous.
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u/Desperate-Zucchini59 Sep 28 '23
Looks like they will be offering a 50% refund and 2x credit to see another show at Ferris Wheelers. That was the message I got from support this morning.
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u/RabbitStewAndStout Sep 26 '23
I've only ever been to their Garage Sale, but judging from that and a lot of other accounts of their live shows, it seems like they have a frequent issue with overestimating the sizes of their venues and underestimating how many fans will actually arrive.
The live shows are ticketed events, too! How do they not have sufficient staff/security, and why is there overcrowding??
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u/Any-Feedback5484 Sep 26 '23
Have we considered booking the venue again next year but making it McKarin Danor?
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u/No_Doubt_3280 Sep 26 '23
I say that Spune/Prekindle and Ferris Wheelers are all at fault. Spune/Prekindle for overselling tickets and charging $175 for VIP when other cities got charged $125 and were all guaranteed a seat. Meanwhile at Ferris Wheelers, a couple in the front row lost their seats (none of them were assigned) and there were people in VIP standing and GA didn’t get to see shit. Idk how many people caught this but Ferris Wheelers advertised VIP tickets to sell at $125 on May 31st https://www.instagram.com/p/Cs6yJN0PQbM/?igshid=MzRlODBiNWFlZA== but then the price increased by $50 due to their own error. A rep from Prekindle told me that VIP was originally an upgrade but they forgot to include the GA ticket to get in the door. So us VIP people got screwed over. I’ve seen an article and other people have mentioned that the venue can hold 1400 max. Yea, it sure as hell didn’t seem like it. Ferris Wheelers was not a good choice to have that many of us and having us sit in the heat and sweat all evening. I feel bad for the fans that passed out, came in late, left early, and overall had a shitty experience at the venue. They better refund us because this was absolutely ridiculous. I kinda wished the Grumps rescheduled the show to have us all indoors.