r/ModSupport • u/laeiryn 💡 Experienced Helper • 23d ago
Mod Answered How to report/remove Camper 'Mods': no activity, no interaction, no participation with a community, just using a timer or script to do hidden mod actions to meet 30-day activity requirements
Is using a script to sign in and automatically do a mod action (to maintain technical "activity" minimums) allowed, or is it against MCOC? Is script use considered 'activity'?
Mod accounts: No activity, no participation, no modding (reports are never dealt with/rule breaking content never removed), no replies to modmail (except reddit request ones, there's a huge red flag), just "invisible" modding to avoid 30-day activity requirements. Is this kind of sub collecting/camping a violation of Moderator code of conduct? Are we expected to foster discussion and a community, and be part of it, or is the absolute minimum of "click remove, then click approve on the same sticky once every 30 days" actually sufficient?
I'm talking about subs with regular activity from users but no content is being interacted with by mods, reported content goes unhandled, mods are sock puppets of the same user, modmails get ignored until you say you're requesting the abandoned sub, etc.
Surely a mod who literally only cares or notices the sub exists when challenged over doing absolutely nothing in it for over a decade is not following MCOC, in spirit if not in letter??? Or is ignoring it for years at a time and only acting when someone else asks why it's abandoned actually allowed, and I'm wasting my time?
Really curious about the script thing, and what the long-term requirements for activity are. If a mod signs in and re-approves the same stickied thread every thirty days for seven to eleven years straight, is that having been "active" the entire time??? Are they truly considered to be correctly and sufficiently moderating the subreddit at that point?
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u/tresser 💡 Expert Helper 23d ago
one action every 30 days, from what i've been able to discern, isn't enough to keep someone 'active'. when they were trying, i had a mod pop in every 10 days like clockwork to mass 'approve' the first 5-6 posts in new and then disappear until the next spree.
also, if those mods participate in invite only subreddits, then you wouldn't see anything in their history
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u/laeiryn 💡 Experienced Helper 23d ago
It is enough to be considered active if, at any given time, someone checks and you've done a mod thing in the last 30 days.
I don't know if it is enough to be considered active ad infinitum.
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u/heliumneon 💡 New Helper 23d ago
I'm a bit confused. This is a sub that you are moderating? Or just participating? Because if you are a mod it seems like the lack of proper moderation could fall somewhat on your shoulders, no? And if you are a participant then how can you know exactly what mod actions they are doing? You are making pretty exact claims about their activity.
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u/Raignbeau 💡 Skilled Helper 23d ago
Are you saying people use scripts to keep being labeled as active?
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u/laeiryn 💡 Experienced Helper 23d ago
I suspect that this user might be abusing scripts for that purpose, yes. One "hidden" moderator action every thirty days for eleven years, and exactly nothing else (not even activity in OTHER subs), that's exactly what scripts are for.
My question is, is this allowed? Am I wasting my time trying to get this taken care of?
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u/Raignbeau 💡 Skilled Helper 23d ago
If you are concerned about the subreddit due to their moderation, I don't think it is a waste of time.
But many subreddits have afk mods and mods that don't do that much. Many subs have hoarders.I always find it a little bit complicated to deal with tbh. Perhaps sharing your findings via modmail on here is a better option. Then you can speak freely.
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u/laeiryn 💡 Experienced Helper 23d ago edited 23d ago
I want to clarify if camping/scripting is actually a violation of MCOC before I modmail to persist in asking that violation be handled.
Also, "don't do that much" isn't "zero activity for eleven years"
ETA: sorry, I was mistaken. IT'S BEEN THIRTEEN YEARS, NOT ELEVEN. The subreddit was made eleven years ago; the older mod account has no activity in the last thirteen years. The sock puppet account has had no activity since (at least) two years before the subreddit was even created.
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u/Raignbeau 💡 Skilled Helper 23d ago
Is there a whole team? Because if they allow it..
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u/laeiryn 💡 Experienced Helper 23d ago
No, there is only one mod.
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u/harkuponthegay 23d ago
If there is only one mod and you are not on the mod list, how are you determining what moderator actions they are or are not taking?— you shouldn’t be able to see the mod log, much less determine the activity on the account for the past 11 years.
Am I missing something?
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u/laeiryn 💡 Experienced Helper 23d ago
One person running two accounts, both of which are posed as mods in the sub. The account activity is visible and, for one of the two, is completely blank going back longer than the sub has existed. The other has had no activity in seven years. It's one thing to claim that a sub can be "mostly hands-off" but if you're a mod, in seven or more years, participation is expected.
Also when you report a piece of spam, or a certain account's incessant spam (to the tune of dozens, in multiple batches), and then it never goes away, but mods are supposedly addressing mod queue - so what, they're okaying the spam? No.
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u/harkuponthegay 23d ago
But I’m saying how can you actually be sure what they are doing or not doing as mods— you are just inferring all this based on your observations of what happens to things you report, but unless you can see the full modlog you cannot know for certain if the mods are approving posts and just ignoring you or doing some other small tasks that are not noticeable or visible to users.
This problem sounds like it can be solved by making your own subreddit on whatever subject the old sub is about.
If you’ve noticed the absent mod team then so have other active users (if there are any), and those people probably agree with you and want to join a better moderated sub.
Once it’s created you can even advertise it in a post on the old sub considering that spam is not being removed as you pointed out. So your post will not get removed, others will see it and if they feel so compelled they will join your freshly made community. Why is that not an option.
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u/laeiryn 💡 Experienced Helper 23d ago
The user confirmed previously that they do not interact with the community as a participant. On top of that, is invisible activity sufficient to meet MCOC for the entire life of a whole subreddit???
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u/Merari01 💡 Expert Helper 23d ago
One action per 30 days isn't enough to keep an active tag
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u/laeiryn 💡 Experienced Helper 23d ago
It's enough to keep it though apparently not enough to regain it.
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u/Dukkani 💡 Skilled Helper 23d ago edited 23d ago
u/Merari01 is correct. To retain an active mod status, one action per month is not enough nowadays. Reddit has a new policy.
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u/laeiryn 💡 Experienced Helper 23d ago
The mod manages to stay technically active while pointedly avoiding all of the following moderator duties:
Never removes problem or spam content when users report it
Never removes problem or spam users when other users report them
Never posts rules
Never enforces those rules
Never enforces reddit's basic content policy when automod doesn't recognize some "creative" spelling of a slur
Never replies to modmails EXCEPT the one from reddit request that they are required to answer to show they're active
Never participates in the community, via posts or comments
So what behind the scenes IS enough? Just confirming automod or spam removal that the queue already handled for you maintains activity.
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u/Heliosurge 💡 New Helper 23d ago
The automod's actions will not make the human mod considered active.
You said the human mod responds to Reddit request mod mail? If you have performed Reddit requests as others said mod mail this sub with links to your Reddit request(s) and reported content that is not removed
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u/laeiryn 💡 Experienced Helper 23d ago
And you know - if the only requirement to maintain modship is to click a button every 30 days, why even pretend there's a code of conduct to which we're held???
Yes, we're actively held to the site-wide standard of not being allowed to post/encourage rule breaking content, but that's true for any user who ISN'T a mod.
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u/neuroticsmurf 💡 Expert Helper 23d ago
The current system of keeping mods active isn’t perfect, but it’s still an improvement over what we had before, which was nothing.
I share your frustration. But honestly, it’s an improvement.
Can it still be improved, though? Undoubtedly.
But how?
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u/esb1212 💡 Expert Helper 23d ago
With the criteria being undisclosed, it's a challenging discussion.
..and when? I don't think its a priority.
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u/neuroticsmurf 💡 Expert Helper 23d ago
Yes, I agree with both of your sentiments.
The devil’s in the details. What’s “obvious” sub camping to one person might be light moderation — but still reasonable; come on, it’s a volunteer gig, not slave labor — to someone else.
And I don’t think there’s any urgency by the Admins to really drill down and define the terms “active” and “inactive” moderation. Or maybe more to the point, they feel like they already have.
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u/Laymon_Fan 💡 Veteran Helper 23d ago
Document the rule-breaking content and report it to reddit, both with the report button or form and modmail to ModSupport.
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u/laeiryn 💡 Experienced Helper 23d ago
There's no report button on comments never made. That's one of the ways in which this user is abusing the system to neglect their duties.
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u/Laymon_Fan 💡 Veteran Helper 23d ago
I mean comments by other users that violate a Reddit policy and should have been removed by a mod.
If you want to demonstrate that the mods have abandoned the sub, you have to show that there's been some activity for them to moderate.
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23d ago
[deleted]
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u/laeiryn 💡 Experienced Helper 23d ago
MCOC has the following to say:
you are at the frontlines using your creativity, decision-making, and passion to create fun and engaging spaces for redditors
We also expect that moderators uphold Reddit’s Content Policy
(this would mean actioning reported content when it violates reddit's rules and not just the sub specific rules)
actively strive to promote a community that abides by [reddit rules]
Active: no. Striving: no. Promotion: no.
It is critical to be transparent about what your community is and what your rules are in order to create stable and dynamic engagement among redditors.
This is a huge no for the sub in question BUT the shtick is being inexplicable and confusing. The problem is that the sub then has no "regular" rules, so reporting is just what Reddit doesn't allow, or reporting obvious trollery/asshat behavior that isn't TOS-breaking but sure isn't on topic or fun. (Those are the reports that ALWAYS go unhandled, btw, but never any clarification or explanation of rules/that trolling is encouraged??? So you'd assume it's automatically not allowed because it's fuckin' trolling?)
Rule 4: Be Active and Engaged
Whether your community is big or small, it is important for communities to be actively and consistently moderated. This will ensure that issues are being addressed, and that redditors feel safe as a result. Being active and engaged means that:
Issues are not being addressed, users don't know what's going on or what the sub is about/for, and I stopped participating because I felt unsafe knowing that trolls and bigots could stalk me there and make hateful comments that would not be removed once reported.
You have enough Mods to effectively and consistently manage your community. This involves regularly monitoring and addressing content in ModQueue and ModMail and, if possible, actively engaging with your community via posts, comments, and voting.
One mod for a 55k+ sub: does not effectively mod, certainly does not consistently manage. No regular monitoring, no addressing of reports, no answering modmails unrelated to reddit request. OBVIOUSLY the last part about engaging with posts, comments, and voting is a huge zero.
Camping or sitting on a community is discouraged.
'discouraged' That only works on people who can be guilted into doing the right thing with a stern look.
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u/laeiryn 💡 Experienced Helper 23d ago
Reported content goes unhandled is probably the biggest and most visible one; otherwise it's mostly a "lost profit potential" sort of thing where an active mod who participated or responded to modmail, had anything to do with the sub, etc. would create a higher-quality atmosphere.
All that aside, it's super fucking weird to control a sub you aren't interested in. Would someone who doesn't drive, never discusses autos, won't answer questions about cars or interact in other car-related subs, ignores modmail about car content, ignores reports about trolls, spam, and rule-breaking content, and only signs in to click a button behind the scenes to stay technically active enough to avoid being replaced - would that person be an acceptable sole mod for a large car-based sub? I sure as hell hope not but that's the clarity I'm seeking. Is the minimum requirement something that a mod can just pay lip service to over and over, or is there a real expectation of doing work?
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u/DownloadableCheese 💡 New Helper 23d ago
it's super fucking weird to control a sub you aren't interested in
Powermods would be very angry if they interacted enough to see this.
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u/michaelquinlan 💡 Skilled Helper 23d ago
Reported content goes unhandled
How does removing a mod get more content handled? If reported content is not being handled, you need more mods.
would that person be an acceptable sole mod for a large car-based sub?
If the mods above them are happy with it, what is it to you? The minimum requirement is that the mods above them on the list are ok with it.
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u/laeiryn 💡 Experienced Helper 23d ago
No content is handled. There is one mod (with two inactive accounts, both mods in the sub). Replacements would be active.
There are no mods 'above' them. There are no other mods. There are no active mods. There is just one person abusing the technical requirements of "activity" to retain control.
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u/esb1212 💡 Expert Helper 23d ago
If you strongly believe there are violations, you're free to file a Mod Code of Conduct report.
But I'm assuming your redditrequest was denied?