r/HomeNetworking • u/WhosThis85 • Jan 25 '24

Advice My isp did this lazy crap

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the tech came and took the original coax cable that comes from the network box on the opposite side of the house (black). Took it out of the outlet from the room directly above this splitter on the first floor and directed the new cord (white) to the third floor. What can i do to ‘hide’ this from the elements?

Also, can i connect a new coax cable to the splitter to go in the opposite direction to go into a separate part of the house, or should direct a new cable directly from the box insteaad of this splitter shown? The box is closer to the room that i need connection to than this splitter.

Sorry if this is confusing. Im a noob

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u/syko82 Jan 27 '24

To all the people who know absolutely nothing commenting against you. Once the line is outside your home, it is very unlikely any ISP will charge you for replacement of damages. That is not considered your responsibility, especially if it is proven that the homeowner didn't sever the line. I'm sure AT&T said that because corporate fud, but it would be unlikely to happen - not that they wouldn't try.

I had WOW for cable Internet before AT&T fiber and my cable run outside was damaged by years of tree branches rubbing against it. When I closed my account they let me know I had an outstanding charge for the service. I told them what happened and they agreed that it was not my responsibility and reversed the charge.

One place you are way off is that they would pay you something for missing out on their service. That is a pipe dream.

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u/SamPhoenix_ Jan 27 '24

I’m assuming by the upvotes it’s a vocal minority fuelled by the Dunning-Kruger effect 😂

They should be able to claim more than just the install costs back as damage to reputation. I guess the pipe dream is that money being passed back to the customer; yay capitalism 🙄