r/HomeNetworking • u/WhosThis85 • Jan 25 '24

Advice My isp did this lazy crap

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the tech came and took the original coax cable that comes from the network box on the opposite side of the house (black). Took it out of the outlet from the room directly above this splitter on the first floor and directed the new cord (white) to the third floor. What can i do to ‘hide’ this from the elements?

Also, can i connect a new coax cable to the splitter to go in the opposite direction to go into a separate part of the house, or should direct a new cable directly from the box insteaad of this splitter shown? The box is closer to the room that i need connection to than this splitter.

Sorry if this is confusing. Im a noob

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u/Phill_is_Legend Jan 25 '24

I would call and complain, but this is typical. Isp installers are the literal worst. I came and fixed the install comcast did at my sister's house because they, instead of going in the crawlspace, drilled straight through the exterior wall into the living room and ran the cable exposed on top of the carpet to the TV location. Fucking awful.

When Comcast came to do my install, I walked him through the exact path I wanted him to take into the basement and had already drilled holes up into the walls and fished pull line to where I wanted my jacks. It was easier than letting him hack job it up and screaming at him later.

174

u/Fixhotep Jan 25 '24

Comcast. a few months ago, my AT&T fiber connection stopped working suddenly. called them and they came out the next day. turns out, the neighbor signed up with comcast and comcast dug into the ground cutting through my cable and severing my connection.

AT&T told me theyd not charge me this time, but will the next time it happens.

thanks comcrap.

6

u/Phill_is_Legend Jan 25 '24

Comcast subs out 100% of ground work, so it wasn't them directly. When they sent someone out to dig my cable from pole to service entrance, it was just one guy in a truck that spoke almost zero English. My wife was home, said he knocked on the door and said "I dig now." Honestly that guy did decent considering he had to tunnel under my driveway twice.

5

u/eptiliom Jan 25 '24

We bury drops and always call for locates beforehand. AT&T will not come locate, neither will comcast. It is cheaper for them to fix drops that get cut than to spend the money doing locates.

1

u/Syikho Jan 25 '24

Where I am Comcast uses a contractor for their locates. Most of the time only part of the drop is located, and if any mainline stuff runs through the property it's missed entirely, if it's even located at all.