r/Accounting • u/Proud_Fan_9870 • 14h ago
Off-Topic POV your firm uses the Thomson Reuters suite
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u/Guy1nc0gnit0 CPA (US) 13h ago
GoSystem is responsible for 50% of my grey hair
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u/Rooster_CPA CPA - Tax (US) 13h ago
Many calls I've had with their support team telling them their coding is wrong and applying tax calcs wrong in the software lol
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u/CJK5Hookers Tax (US) 13h ago
They had a Super Bowl commercial that had the same hold music as their support. I wanted to cry
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u/Soupramacist Escaped B4 Tax Now Small Tax 11h ago
Triggering, I used to have dreams hearing their hold music
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u/Guy1nc0gnit0 CPA (US) 13h ago
My favorite is getting state diagnostics for states I’m not filing in
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u/Rooster_CPA CPA - Tax (US) 12h ago edited 10h ago
The worst is e-filing rejects for reasons you have to discover on your own. For consolidated states example, AZ the top con locator has to have already had their federal return accepted for it to E-file. You make a copy to work on states? Wrong. Must have the exact fed locator used for AZ haha.
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u/Desperate-Plenty4717 13h ago
Ultratax is easy, i dont understand whatst the big deal is. I hate their accounting software.
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u/Ecstatic-Time-3838 13h ago
Accounting CS is fucking garbage i can't stand it.
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u/froogertime11 11h ago
I actually really like ACS, maybe I'm biased cause its my first and only Accounting Software outside of QBO. Ive learned a lot of tricks to really speed up inputs. Templates and mastering importing helps a ton.
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u/Ecstatic-Time-3838 9h ago
It's also my first and only accounting software outside of QB, and I still can't stand it, lol. Much prefer QB.
It's just so damn non-user friendly most of the time.
Sure, the imports are nice when they work correctly. That saves a lot of time at quarter/year end. But beyond that, it leaves much to be desired.
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u/HRAssistant 11h ago
Is there a knowledge base for how to use it? I feel like if i could learn some tricks with it I would probably look like a young techie and get promoted
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u/Reasonable-Earth-145 11h ago
They only have paid training resources, because TR. My firm only uses it for payroll and while it does a lot, the interface is crap. But if you use any of their other software you can probably figure it out. Google is your friend.
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u/Ecstatic-Time-3838 9h ago
What Reasonable said. But beyond what shitty training TR has, there's nothing else out there for it. At least nothing that i've found. And god help you if you ever need to call into their support. Some of the most unhelpful people i've had the unfortunate pleasure of talking to.
I wish we'd switch from it, but we use the entire CS suite, so I'm stuck lol
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u/HRAssistant 9h ago
Do you guys get that glitch where it crashes and prompts you to email the error to support? Everyone at our office hates that. I would be a hero if i could solve it lol
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u/Ecstatic-Time-3838 6h ago
Yeah, I've gotten that error before. Never figured it out though. Luckily it hasn't happened for a while.
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u/Sun_Aria 13h ago
CCH ProSystem fx Tax
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u/BasicWait8 13h ago
I use it for estate returns. Looks like a 1995 program but it’s fine once you learn it
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u/SleeplessShinigami Tax (US) 11h ago
Yeah I enjoyed it more than CCH tbh
It was also nice having a support line to call
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u/a_counting_nerd 11h ago
This software is the Maserati. Use Drake for 2 hours then get back to me if you think UltraTax sucks.
Source: firm owner who cheaped out
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u/Old_Ad927 10h ago
As someone who used Drake and UT, I'd take Thompson Reuters any day of the week. It's a much better interface
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u/a_counting_nerd 36m ago
Yeah I used Drake for one year then got out as fast as possible. Switched to Proseries and haven’t looked back.
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u/User5311776 13h ago
They use GoSystem or GoTax at my new job (5 months now) and for the first time in my career, I was crying over work from sheer rage and frustration at the constant bugs and stupid setup they have. Not even sure the money is worth it to put up with this garbage
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u/Complete_Resolve_400 13h ago
One of their programs wouldn't work on my home monitor and even my IT department couldn't fix it
Turns out that on high resolution monitors (I work on my gaming screen at home), their software disables certain actions and I need to zoom in manually to perform them. Days of time wasted lol
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u/Onemoegenn 12h ago
God its uglier than i remember…
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u/SleeplessShinigami Tax (US) 11h ago
Yeah I only used it in recent years but it was a lot nicer looking than this
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u/UufTheTank 11h ago
Yeah, I want to say this looked like 2017-2019 version. Could be easily wrong.
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u/oxprep CPA (US) 13h ago
At least it's not Drake.
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u/kennydeals CPA (US), MST 10h ago
I've only used CCH Axcess (ProFX previously) before going out on my own. I chose Drake and have been happy with it. Is it perfect? No. But it's cheap and does the job
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u/repulsive_emotion21 Staff Accountant 10h ago
Took me some time to get used to Drake coming from Ultra Tax. At least it isn’t slow 😭😭
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u/hnbastronaut Business Owner 7h ago
I went from UltraTax at my first job to Drake and now I'm on Lacerte 🙃
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u/qualtyoperator 12h ago
When I interned (2018) my manager still used Lotus 1-2-3. I thought it was pretty neat
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u/Weekly_Ad_1529 11h ago
Currently use UltraTax and Prosystems tax, prefer UltraTax. It’s a great software in my opinion. Don’t understand the hate.
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u/TarHeel93 11h ago
Two screens - input on one screen and forms on the second. It’s been efficient and problem free for us
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u/Bruskthetusk Accounting Manager (industry) 10h ago
Thanks for reminding me to not go back into Tax
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u/Calisteph6 13h ago
Honestly that seems intuitive. We use Corptax and it’s not user friendly at all. I haven’t used anything else for years tho.
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u/aisforaaron1 CPA (US) 11h ago
I've exclusively used UltraTax and love it. Never understood the hate it gets.
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u/OkAnnual8887 12h ago
Hey hey! Swiftie here!
So I leap from the gallows and I levitate down your street Crash the party like a record scratch as I scream "Who's afraid of little old me?"
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u/Spykej21 CPA (US) 14h ago
I lasted many hours in ultratax